Privacy Policy

‍Effective date: August 10, 2026

At Rested, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data and information about the child under your care. By using or accessing our Services in any manner, you acknowledge that you have the ability to consent to provide any information that you provide about the child under your care, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information and information about the child under your care as described in this Privacy Policy.

This Privacy Policy applies to Rested and to all current and future apps and services operated by Rested, Inc., including DoulaConnect.

‍Remember that your use of our Services is at all times subject to our Terms of Use,which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. You understand that in order to use our Services, you will be required to provide us with personal information about yourself and the child under your care such as date of birth, physical attributes, and health history. If you choose not to provide the information necessary to offer you the Services, you cannot use the Services or feature and we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the information is optional, and you choose not to share personal information, features like personalization that use such information will not work for you. If you have a disability, you may access this Privacy Policy in an alternative format by contactinghello@rested.family

‍Privacy Policy Table of Contents
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What this Privacy Policy Covers
Personal Data
‍-      Categories of Personal Data We Collect
‍-      Categories of Sources of Personal Data
‍-      Our Commercial or Business Purposes for Collecting Personal Data
‍How We Share Your Personal Data
Tracking Tools and Opt-Out
Data Security and Retention
Account Deletion and Data Retention
Personal Data of Children
California Resident Rights
Other State Law Privacy Rights
Changes to this Privacy Policy
Contact Information

What this Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

‍Personal Data
‍Categories of Personal Data We Collect
‍This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:

‍You
- When you provide such information directly to us, such as when you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically, including through Cookies (defined in the "Tracking Tools and Opt-Out" section below), and, if you download our mobile application or use a location-enabled browser, information about your location and mobile device.

Public Records
‍o   From the government or other sources.
Third Parties
‍o   Vendors
   §  We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
   §  We may use vendors to obtain information to generate leads and create user profiles.
o   Advertising Partners
   §  We receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements or communications.
o   Social Networks
   §  If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.

‍Our Commercial or Business Purposes for Collecting Personal Data
‍Providing, Customizing and Improving the Services
‍o   Creating and managing your account or other user profiles.
o   Processing orders or other transactions; billing.
o   Providing you with the products, services or information you request.
o   Meeting or fulfilling the reason you provided the information to us.
o   Providing support and assistance for the Services.
o   Improving the Services, including testing, research, internal analytics and product development.
o   Personalizing the Services, website content and communications based on your preferences.
o   Doing fraud protection, security and debugging.
o   Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).

Marketing the Services
‍o   Marketing and selling the Services.

Corresponding with You
‍o   Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Rested or the Services.
o   Sending emails and other communications according to your preferences or that display content that we think will interest you.·      

Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process.
- Protecting the rights, property or safety of you, us or another party.
- Enforcing any agreements with you.
- Resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.

‍How We Share Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data. For more information, please refer to the state-specific sections below.

‍Service Providers.
These parties help us provide the Services or perform business functions on our behalf, including hosting, technology and communication providers; security and fraud prevention consultants; support and customer service vendors; and payment processors. We use Stripe as our payment processor. You can access Stripe's Terms of Service and Privacy Policy at https://stripe.com/legal.
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‍Advertising Partners.
‍These parties help us market our services and provide you with other offers that may be of interest to you.
They include:
‍o   Data brokers.
‍o   Marketing providers.
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‍Analytics Partners. These parties provide analytics on web traffic or usage of the Services.
They include:
‍o   Companies that track how users found or were referred to the Services.
‍o   Companies that track how users interact with the Services.
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‍Business Partners. These parties partner with us in offering various services.
They include:
‍o   Businesses that you have a relationship with.
‍o   Companies that we partner with to offer joint promotional offers or opportunities.
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‍Parties You Authorize, Access or Authenticate
‍Third parties you access through the services

‍Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.

‍Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

‍Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.  

‍Tracking Tools and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Because of our use of Cookies, the Services do not support "Do Not Track" requests sent from a browser at this time.We use the following types of Cookies:

‍Essential Cookies — required for features you have requested, such as logging into secure areas of our Services. Disabling these Cookies may make certain features unavailable.

‍Functional Cookies — used to record your choices and settings and remember your preferences over time.

‍Performance/Analytical Cookies — help us understand how visitors use our Services and measure the performance of our advertising campaigns. Google Inc. ("Google") uses cookies in connection with its Google Analytics services. Google's ability to use and share information collected by Google Analytics is subject to the Google Analytics Terms of Use and Google Privacy Policy. You can opt out of Google's use of Cookies at www.google.com/privacy_ads.html or via the Google Analytics Opt-out Browser Add-on.You can decide whether or not to accept Cookies through your browser settings. To find out more about Cookies, including how to manage and delete them, visit http://www.allaboutcookies.org/..

‍Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally. See "Account Deletion and Data Retention" below for how this applies to information shared with another user of the Services.

Account Deletion and Data Retention
‍
Account Deletion
You may delete your account at any time from within the app. Deleting your account permanently removes your login credentials and terminates your access to the Service. This action cannot be undone. If you wish to use the Service again, you will need to create a new account.

Deleting your account does not delete the records associated with your use of the Service. As described below, most information in the Service is shared between a family and the professional working with them, and remains available to the other party after your account is deleted.

Data Retention Following Account Deletion‍
The Service is built around collaboration between families and the professionals who support them. Information created in the Service — including logs, chat messages, documents, notes, care plans, shifts, contracts, invoices, and related records — reflects the professional service relationship and is retained as a business record of the professional involved.

When a family member deletes their account, this information remains available to their professional. When a professional deletes their account, information reasonably necessary for the family's ongoing care may remain available to them, and records we are required to retain for legal, tax, or accounting purposes will be retained by us.

Deleting your account removes your access to this information. We recommend downloading or saving anything you wish to keep before deleting your account.

Messages Between Parties
Chat messages are a shared record between the participants in a conversation. Each participant retains access to their own copy of the conversation history. Deleting your account, or ending a connection with another user, does not delete the other party's copy of messages already exchanged.

Requests to Remove Specific Information
If you wish to have particular information removed rather than deleting your account, contact the professional or family you are connected with directly, as they control the records created in the course of their service relationship. Where required under the CCPA or other applicable law, we will process deletion requests submitted directly to us as described in the "California Resident Rights" section above.

Ending a Connection
A professional may remove a family from their client list at any time. Doing so ends the connection and the professional's access to that family's ongoing activity, but does not delete records the professional created or relied upon. A family may end a connection with their professional; to begin working with a different professional, the new professional must invite them, at which point the family's existing account will be deleted and a new account created under the new professional.

‍Personal Data of Children
Our Services are intended for use by adults and are not intended for use by people under 13 years of age. This section addresses the account holder — that is, the adult user of the Services. The child whose sleep or health-related information may be collected through the Services in connection with an account is not the account holder or user of the Services, and this section does not apply to that child's data.We do not knowingly collect or solicit Personal Data from children under 13 years of age in connection with their own use of the Services; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age in connection with their own account registration, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have registered for or otherwise used the Services directly, please contact us at hello@rested.family

‍California Resident Rights
If you are a California resident, you have the rights set forth in this section. Please note that we may process Personal Data of our customers' end users in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section, please contact us at hello@rested.familyAccess.
You have the right to request certain information about our collection and use of your Personal Data over the past 12 months, including the categories of Personal Data collected, the categories of sources, the business or commercial purpose for collecting or selling your Personal Data, the categories of third parties with whom we've shared it, and the specific pieces of Personal Data we've collected about you.

Deletion.
You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions — for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. See "Account Deletion and Data Retention" below for how these exceptions apply to records shared with another user of the Services.

Exercising Your Rights.
To exercise the rights described above, you or your Authorized Agent must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, including your name and email address, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it (a "Valid Request"). We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless it is excessive, repetitive or manifestly unfounded, in which case we will notify you of the fee and explain that decision before completing your request.You may submit a Valid Request by emailing hello@rested.family

You may also authorize an agent ("Authorized Agent") to exercise your rights on your behalf. You must provide your Authorized Agent with written permission to do so, and we may request a copy of this written permission when they make a request on your behalf.

‍Personal Data Sales Opt-Out and Opt-In
In this section, we use the term "sell" as it is defined in the CCPA. We have not sold your Personal Data to date. As described in the "Tracking Tools and Opt-Out" section above, we have incorporated Cookies from certain third parties into our Services, and under the CCPA, sharing data through third-party Cookies for online advertising may be considered a "sale" of information. We reserve the right to sell Personal Data in the future — for example, in connection with a sale of our business or to a party developing or training artificial intelligence or machine learning technologies — subject to your right to opt out of such sales.

Over the past 12 months, we have sold none of your Personal Data.

You have the right to opt out of any future sale of your Personal Data by emailing hello@rested.family. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. To our knowledge, we do not sell the Personal Data of minors under 16 years of age.

‍We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws with varying prices, rates or levels of quality related to the value of Personal Data that we receive from you.

‍Other State Law Privacy Rights
‍California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes; contact us at hello@rested.family
Nevada Resident Rights
‍If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at hello@rested.family  with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Changes to this Privacy Policy

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on our website, by sending you an email and/or by some other means. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
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‍Contact Information:
‍If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
https://restedapp.com
hello@rested.family